{"id":460,"date":"2022-01-28T13:04:52","date_gmt":"2022-01-28T12:04:52","guid":{"rendered":"https:\/\/rent-cannes.pongo.io\/faq\/"},"modified":"2022-02-28T16:39:30","modified_gmt":"2022-02-28T15:39:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.rent-cannes.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ky8oa00j-299b9bbbac9172a7e030e74949da3fe0\">\n#top .av-special-heading.av-ky8oa00j-299b9bbbac9172a7e030e74949da3fe0{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ky8oa00j-299b9bbbac9172a7e030e74949da3fe0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ky8oa00j-299b9bbbac9172a7e030e74949da3fe0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-ky8oa00j-299b9bbbac9172a7e030e74949da3fe0 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-0  el_before_av_toggle_container  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Frequently asked questions :<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='togglecontainer av-ky8o94zu-720239ef9b28e273fc2ea5f7b14d1abe  avia-builder-el-1  el_after_av_heading  avia-builder-el-last  toggle_close_all'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/FAQPage\" >\n<section class='av_toggle_section av-ky8o6fjg-f28f48885cd51e49ec9a2535bf6a79d2'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"What are the conditions for using the apartments?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What are the conditions for using the apartments?\" data-aria_expanded=\"Click to collapse: What are the conditions for using the apartments?\">What are the conditions for using the apartments?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our appartments are offered for residential use only and may not be used for business activities. Teleworking is allowed, but not the welcoming of clients in the premises.<\/p>\n<p>The client also agrees to respect and keep the appartment clean during his stay and not to commit any voluntary damage and to inform us promptly of any involuntary damage.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ky8o6tbm-c84429da6aa2732754c6818dad2aa24f'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"Reservation, payment and deadlines ?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Reservation, payment and deadlines ?\" data-aria_expanded=\"Click to collapse: Reservation, payment and deadlines ?\">Reservation, payment and deadlines ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>The client who wishes to book the accommodation chooses from those presented on the website www.rent-cannes.com by completing the online booking form. 50% of the total amount of the rental will be debited immediately and the remaining amount will be debited on the day of arrival or the day before if you arrive on a weekend.<\/p>\n<p>In the case that the payment is not respected, we cannot guarantee the processing of the reservation.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ky8o82gt-f4e24cf8e1a49b12fb8403b7442ac2c3'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"On the day of your arrival, what is your welcome like?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: On the day of your arrival, what is your welcome like?\" data-aria_expanded=\"Click to collapse: On the day of your arrival, what is your welcome like?\">On the day of your arrival, what is your welcome like?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our furnished studios and appartments are available from 4pm on the day of arrival, and must be vacated by 10am on the day of departure.<\/p>\n<p>We have a key box system in place and you can enter the flat on your own. The necessary information will be sent to you by email the day before your arrival.<\/p>\n<p>In case of arrival or departure outside of these time slots, it is necessary to obtain the prior written agreement of the management.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ky8o8d9f-8a63afa1b4866d1f2cb5b16bb89368a4'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"What are the usual rental periods?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What are the usual rental periods?\" data-aria_expanded=\"Click to collapse: What are the usual rental periods?\">What are the usual rental periods?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our appartments are available every day of the week and all year round for a minimum of 3 days. In the case of a last minute booking for same day arrival, the booking must be made before 6pm otherwise we do not guarantee access to the Residence.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ky8o8o9x-b295386e948d70247b5c07d39b0f8d6a'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"Can I cancel?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I cancel?\" data-aria_expanded=\"Click to collapse: Can I cancel?\">Can I cancel?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>For cancellations made between the date of booking and 30 days before arrival, no cancellation fee will be charged.<\/p>\n<p>For cancellations made less than 30 days prior to arrival, a fee equivalent to 50% of the reservation will be charged.<\/p>\n<p>For cancellations made on the day of arrival and in case of no show, the full amount of the reservation will be charged.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l06v7alb-5d068ba1aff0eb076cebdcff6e1d6896'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"From what time is the room available on the day of arrival and at what time must it be vacated on the day of departure? \" data-title-open=\"\" data-aria_collapsed=\"Click to expand: From what time is the room available on the day of arrival and at what time must it be vacated on the day of departure? \" data-aria_expanded=\"Click to collapse: From what time is the room available on the day of arrival and at what time must it be vacated on the day of departure? \">From what time is the room available on the day of arrival and at what time must it be vacated on the day of departure? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>On the day of arrival, the rooms are available from 4 p.m. onwards.<br \/>\nOn the day of departure, the room must be vacated by 10am. However, a luggage storage facility is available for guests arriving earlier or wishing to leave Cannes a little later.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l06v8kcj-06d87dc0c4ffbc94d88d580137ca5451'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"How can I benefit from an early check-in or late check-out?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How can I benefit from an early check-in or late check-out?\" data-aria_expanded=\"Click to collapse: How can I benefit from an early check-in or late check-out?\">How can I benefit from an early check-in or late check-out?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Early check-in or late check-out is only possible subject to availability. We cannot guarantee them. If early check-in or late check-out is a requirement, we advise you to book the night before or the night after.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-l06v9n3x-3e30d1d5df736d5d5aca41237b02a099'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above '  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"Does the Residence have an internet connection? \" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Does the Residence have an internet connection? \" data-aria_expanded=\"Click to collapse: Does the Residence have an internet connection? \">Does the Residence have an internet connection? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Yes, the Residence has a high-speed wifi connection, free of charge, with no access code.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-460","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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