Frequently asked questions :

Our appartments are offered for residential use only and may not be used for business activities. Teleworking is allowed, but not the welcoming of clients in the premises.

The client also agrees to respect and keep the appartment clean during his stay and not to commit any voluntary damage and to inform us promptly of any involuntary damage.

The client who wishes to book the accommodation chooses from those presented on the website by completing the online booking form. 50% of the total amount of the rental will be debited immediately and the remaining amount will be debited on the day of arrival or the day before if you arrive on a weekend.

In the case that the payment is not respected, we cannot guarantee the processing of the reservation.

Our furnished studios and appartments are available from 4pm on the day of arrival, and must be vacated by 10am on the day of departure.

We have a key box system in place and you can enter the flat on your own. The necessary information will be sent to you by email the day before your arrival.

In case of arrival or departure outside of these time slots, it is necessary to obtain the prior written agreement of the management.

Our appartments are available every day of the week and all year round for a minimum of 3 days. In the case of a last minute booking for same day arrival, the booking must be made before 6pm otherwise we do not guarantee access to the Residence.

For cancellations made between the date of booking and 30 days before arrival, no cancellation fee will be charged.

For cancellations made less than 30 days prior to arrival, a fee equivalent to 50% of the reservation will be charged.

For cancellations made on the day of arrival and in case of no show, the full amount of the reservation will be charged.

On the day of arrival, the rooms are available from 4 p.m. onwards.
On the day of departure, the room must be vacated by 10am. However, a luggage storage facility is available for guests arriving earlier or wishing to leave Cannes a little later.

Early check-in or late check-out is only possible subject to availability. We cannot guarantee them. If early check-in or late check-out is a requirement, we advise you to book the night before or the night after.

Yes, the Residence has a high-speed wifi connection, free of charge, with no access code.